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Return Policies

General Policy

These are aerobicmouse.com's ("Aerobicmouse", "we" or "our") Standard Return Policies applicable only to products purchased by you directly from the Aerobicmouse.com website.

  • All product returns require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by contacting Aerobicmouse Customer Service through any of the methods provided at www.aerobicmouse.com
  • Any return for a refund may be subject to a 15% restocking fee.
  • Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
    • Any product not purchased from aerobicmouse.com
    • Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number
    • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
    • Any product from which the UPC code has been removed from its packaging
    • Any product that exhibits physical damage

Out-of-Stock (Back-Order) Items

If aerobicmouse no longer carries an item that is sent in for replacement, or if that item is simply out of stock, the item will be sent to our Back-Order RMA Department. You will be notified via email of two options: 1) Aerobicmouse can send you a comparable replacement item, or 2) Aerobicmouse can issue you a refund at the current market value of the product. A current-market-value refund may not exceed the original in Limited Refund Only 30-Day Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: non-replaceable

Products must be returned to Aerobicmouse within 30 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a refund of the same or equivalent item. "Return" constitutes receipt of the product by Aerobicmouse, and not the mere issuance of an RMA.

If the item is returned within 30 days of the original invoice date, a full refund will be issued.


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The AirO2bic Mouse design has been granted a U.S. Patent.
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